Facility profile
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Complete facility name, contact, type, and portal defaults.
Settings & Configuration
Billing account
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Portal access stays available while billing and invoices update separately.
Insurance workflow
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Default documentation settings used in assessment reports.
Backup center
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View backup health and download encrypted exports.
Facility profile
Facility identity
Logo, name, email, phone, and address
Portal defaults
Default language, unit or wing, and login roles
Dashboard consistency
Saved details appear across portal pages
Billing & credits
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Plan credits—
Top-up credits—
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Your current plan and credit balance will appear here.
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Only authorized clinic billing administrators can purchase credits or manage payment details.
Monthly plans
Pay once per month for the credits included in your plan. There is no additional monthly minimum. Manage renewal or cancellation in the secure billing portal.
Need more credits?
Add a one-time credit pack when your clinic needs extra capacity.
How credits work
Credits are used for a completed workflow. Component tests in that workflow are grouped together. The rates below are shown before you start.
Credits are held while a workflow is in progress and charged only when it is complete. Confirming cancellation releases all held credits; saved clinical results are kept.
Your existing records and completed reports remain available. Credits are added after your payment is confirmed.
Manage billing
Payment details stay in the secure billing portal.
Update your payment method, view invoices, or manage cancellation in the secure Stripe portal. Opening the portal does not charge your card.
Invoices & receipts
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Documentation defaults
Provider defaults
Provider, NPI, POS, payer, and visit defaults
Insurance-ready workflow
Cognitive, behavioral, functional, and automated assessment documentation support
Report readiness
Medical necessity, scores, interpretation, care plan, and billing notes
MediMood supports documentation only. The provider or clinic remains responsible for final clinical diagnosis, medical necessity, CPT/HCPCS and ICD-10 coding, claim submission, payer-specific rules, and reimbursement outcomes.
Backup Center
Managed by MediMood.
Daily MongoDB Backup
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Encrypted Local Export
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Disk Capacity
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Retention Rule
14 days
Daily backups auto-clean after the configured retention window
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Backup Audit Preview
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